No, not Batman. We are talking about Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After investing in a 40 year old home, the Mills (responsibly) elected to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork checked. Mr. Bruce, who you can see below, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it serendipity?
He was utterly amazing. He’s become our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills bunch take shots of him while he evaluated their home’s heating and air conditioning system. Looks like he’s having a blast to us.
At Jack Nelson Service Experts, we pride ourselves on our 100% satisfaction guarantee and were elated to hear that Bruce was living up to our promise. The Mills said that Bruce was “like the calming father figure” and is the “kind of man you call on for help and can absolutely trust.”
As we expect all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t sure they understood, the Mills said he carefully explained it again.
Just like the Mills, many homeowners have to make decisions that affect their heating and cooling systems, beyond which system to purchase, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of answering their questions, the Mills learned the importance of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the maintenance for you.”
While Bruce wasn’t able to share answers that were all joy and rainbows, he was candid and explained that the decisions made when choosing which heating and A/C system to purchase for your home affects your indoor air quality and the health of your kiddos (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent AC safety inspection and tune-up service. If you are considering upgrading your older system, have issues with your indoor air quality, or just need a seasonal tune-up, call Jack Nelson Service Experts today and we’ll get you set up with one of our stellar technicians, just like Bruce!