What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Tulsa home and you don’t know what that entails. It’s stressful enough to let an A/C system repair technician into your home, but then to not be sure what they’re going to do tends to add another level of anxiety. No worries! Jack Nelson Service Experts Heating & Air Conditioning is here to inform you on the general air conditioner repair process so you’ll be informed when an expert air conditioning service technician needs to visit your home.

It Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to check it to verify that it’s not simply a thermostat settings error. The service tech will confirm the thermostat is flipped to cool and then lower the temperature to see if that will activate the air conditioner. A faulty or incorrectly connected wire could be all that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They might set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The repairman will then probably request to see the air conditioner. Like a doctor, the service tech will commence their trial and error diagnosis process. There are many things that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the repairman to look into all the possible causes starting from the most ordinary issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will likely check the air filter to verify it’s not obstructed or needs to be replaced. They will examine the air conditioner’s refrigerant levels, verify the air condenser fan is spinning properly, verify that the size of your air conditioner is right for the size of your home, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning technician has discovered the problem, he should explain all your options to you. The exchange will usually start with the repairman explaining what the issue is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The technician will then go into your courses of action, which will entail changing out the part and resolving the trouble, but might also include upgrading parts of the A/C, the air conditioner itself, or your complete heating and cooling system. In some cases, it may make more sense to invest in a whole new HVAC system, particularly if the AC is past its prime, or likely to break down again and end up with you spending more on AC repairs by the time it’s all said and done. The service tech will go over how much time, effort, and cost it will take to resolve the trouble.

The service tech might now explain what could have prevented the problem or part failure and how to prevent a future issue. This generally includes proactive maintenance, which not only helps avoid an A/C system breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioner repair businesses will offer a yearly maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your HVAC equipment.

At the end, they will go over the process for repairing the failed part or resolving the issue. If you decide that AC repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts required and schedule your follow-up appointment to fix the A/C system. Or, if the part needed is already obtainable on their van, they will go ahead and start the AC repair work with your permission.

Always know that throughout Tulsa you’re in good hands with Jack Nelson Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have received extensive background checks so you can feel comfortable with the people we send into your home. If you ever think of any questions about your A/C system or what to expect with your AC repair, give us a call 24/7 at 918-212-8927 and we’ll be happy to walk you through the process.

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