What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Tulsa home and you don’t know what that entails. It’s nerve-wracking enough to allow an A/C system repair technician into your home, but then to not be sure what they’re going to do can add a whole other level of concern. No worries! Jack Nelson Service Experts is here to fill you in on the general air conditioner repair process so you will be informed when an expert air conditioning service technician needs to visit your home.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not simply a thermostat settings issue. The service tech will confirm the thermostat is flipped to cool and then lower the temperature to see if that will activate the air conditioner. A faulty or improperly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They may set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely request to see the air conditioner. Similar to a doctor, the service tech will commence their trial and error testing process. There are many variables that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the technician to look into all the possible reasons starting from the most typical issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will likely check the air filter to verify it’s not obstructed or needs to be replaced. They will examine the air conditioner’s refrigerant levels, verify the air condenser fan is circulating properly, confirm that the size of your air conditioner is suitable for the size of your home, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning service tech has discovered the problem, he should explain all your options to you. The exchange will usually start with the repairman explaining what the issue is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The technician will then go into your courses of action, which will entail changing out the part and resolving the trouble, but could also involve upgrading parts of the A/C, the air conditioner itself, or your entire heating and cooling system. In some cases, it may make more sense to purchase a whole new HVAC system, particularly if the air conditioner is past its prime, or likely to break down again and end up costing you more for AC repairs by the time it’s all said and done. The service tech will go over how much time, effort, and cost it will take to resolve the trouble.

The service tech might now explain what could have prevented the problem or part failure and how to prevent a future issue. This generally includes proactive maintenance, which not only helps prevent an A/C system breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair companies will offer a yearly service plan so you don’t have to think about making future HVAC tune-up appointments for your HVAC equipment.

At the end, they will go over the process for repairing the failed part or resolving the problem. If you decide that A/C system repair is better for you than investing in an AC system upgrade, the technician will order any parts required and set up your next appointment to fix your A/C system. Or, if the part needed is already obtainable on their truck, they will go ahead and start the air conditioner repair work with your permission.

Keep in mind that throughout Tulsa you’re in good hands with Jack Nelson Service Experts. Our service techs are NATE-certified and have received extensive background checks so you can feel confident with the people we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 918-212-8927 and we’ll be happy to walk you through the process.

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