Thank You for Sending Your Scheduled Service Request Thanks so much for contacting Jack Nelson Service Experts Heating & Air Conditioning. We just received your request. We truly appreciate you trusting Jack Nelson Service Experts as your home comfort company. So what's next? If you just scheduled an appointment with us and the appointment time is available, you should receive an appointment confirmation email within the hour. If the time requested happens to not be available we will contact you by phone to arrange an appointment time at your convenience. In some cases you might not receive an email confirmation for your appointment, but if you have any questions concerning the status of your appointment, please do not hesitate to call us at 918-212-8927. If you just wanted to provide some feedback or praise, we definitely appreciate it. If there is a matter to resolve someone should contact you within 24 hours to take care of it for you. We look forward to helping keep your home healthy, safe and comfortable!