sandy B. tulsa, oklahoma December 23, 2022 "The service people that come here are always professional, courteous, and honest. I've been very impressed with the honesty of the company as a whole. I've been dealing with Jack Nelson on my heat & air over 5 years and I'm still happy with the service."
brent W. broken arrow, oklahoma November 11, 2022 "Technicians have always been professional and friendly."
dwight V. broken arrow, oklahoma November 03, 2022 "It took several months and multiple phone calls most of which were not returned to successfully install our new central HVAC."
daryl L. tulsa, oklahoma November 01, 2022 "Great tech. Really knew his stuff and came back to teach me t-stat technique"
preston W. tulsa, oklahoma October 28, 2022 "Technicians are very capiable, courtious. They are prompt in meeting there arrival time."
marvin L. tulsa, oklahoma October 25, 2022 "Joseph our technician and Steve were so pleasant! They did a great job with our scheduled maintenance and providing information about our systems."
james O. tulsa, oklahoma October 24, 2022 "They keep our system in top shape for heating and cooling."
jim L. tulsa, oklahoma October 24, 2022 "Our service person,Jaya, was very proficient at her job. Was very pleased how everything was presented."
alan S. tulsa, oklahoma October 24, 2022 "They are good but not perfect. I have had to call them back after a seasonal service because they have missed something or miss set it."
peggy M. tulsa, oklahoma October 21, 2022 "Jaya, the technician was knowledgeable and friendly and helpful. She is fairly new but I felt like she knew her stuff"
melanie rntl R. broken arrow, oklahoma October 20, 2022 "Techs are always professional, curteous and punctual"
alan S. tulsa, oklahoma October 19, 2022 "They're good, but not without mistakes. It seems like every other time they come out for a checkup, something doesn't get done right and they have to be called back. Last time, last fall, the tech opened the water valve, from the hot water heater to the humidifier, and then left. I came out two hours and found water flowing from the humidifier out of the furnace room and out the garage door and down the driveway. It should be opened 1/2 turn max. It's always something like that. Normally they do a good job and they are very responsive to my calls so, out of loyalty, I stick with them. Lots of tech turnover too."
shirley S. claremore, oklahoma October 16, 2022 "The service man that came to my house DeAndre Dabney was extremely polite and told me was needed to be done to help keep my unite workingfor a longer lifetime."
gil D. bixby, oklahoma October 13, 2022 "DeAndre and Rusty arrived this morning right on time and performed our semi-annual HVAC maintenance. Both were very professional and very thorough and courteous. We had questions that were answered in a complete and full manner and all their actions were top drawer! I highly recommend this company and their representatives."
richard K. tulsa, oklahoma September 28, 2022 "This month, during our regularly scheduled service call, Joseph helped us with the decision to have the vents cleaned and to add the UV light device to the air handler. Six years ago we replaced the HVAC system after 25 years. In fact, it was Jack Nelson that originally sold us the units. A new 2-stage system was then in order. Cody and Austin helped us choose which unit would be best, and Robert and Dean got the new system installed. To this day the new system is in top notch condition, and I believe we owe it to the regular service contract that keeps it that way."
donald P. broken arrow, oklahoma September 28, 2022 "I have been very pleased with the special service Jack Nelson provides!"
charles F. tulsa, oklahoma September 22, 2022 "They were on time, thorough, professional and friendly"
peter S. broken arrow, oklahoma September 15, 2022 "Been using Jack Nelson for years and have no complaints. Friendly and professional."
ted C. tulsa, oklahoma September 12, 2022 "Because of the quality of the technicians who are dispatched."
danielle S. tulsa, oklahoma September 06, 2022 "Scott the service man takes time to listen and find the problem. He is extremely knowledgeable, friendly, and professional. I would highly recommend Jack Nelson!!!"
christine G. tulsa, oklahoma September 05, 2022 "Great service - courteous, prompt.. from telephone assist to te hmivian."
virginia scoggins S. tulsa, oklahoma August 30, 2022 "Joseph was on time, professional, and provided information about the service he provided."
danielle S. tulsa, oklahoma August 30, 2022 "Scott is so very good at listening and problem solving!! He really cares about doing his job. And it shows!!"
phyllis R. tulsa, oklahoma August 30, 2022 "Technicians have always been prompt, courteous, and knowledgeable."
kim T. tulsa, oklahoma August 23, 2022 "I was so pleased at the quick response and installation of my new air unit."
carol P. broken arrow, oklahoma August 22, 2022 "Technicians who worked on our unit were very helpful. Part had to be ordered. Unit was up and running the next day."
michelle R. sand springs, oklahoma August 18, 2022 "brand new unit went out after first week or two and spent the hottest days of the summer without AC for weeks"
cathy M. tulsa, oklahoma August 15, 2022 "On time, courteous, knowledgeable, respectful, took time to answer my questions."
buddy K. sand springs, oklahoma August 12, 2022 "Your technician went above and beyond to make sure our air was fixed the same day we called.."
phyllis S. tulsa, oklahoma August 12, 2022 "When I first called, I was put on "Hold" and after waiting for an answer and hearing twice (not too many) "thank you for waiting" and learning that I could make my own appt on line, I thought I would do that. When I did and gave two option dates, was told that I would be given a confirmation by e-mail as to what date Service Experts would come. I never got a confirmation by e-mail. Called a number that had been on computer for help regarding making appt in middle of night. That didn't work out because the person that had responded said her computer was "updating" and couldn't tell me what date Service Experts was coming. Eventually I got a phone call..."
eric H. mounds, oklahoma August 10, 2022 "All members of crew(s) that we have met have been professional as well as willing to explain what is being done in ways we can understand"
michael R. sapulpa, oklahoma August 10, 2022 "My tech Mr. Will was very professional & informative. Didn't have problems answering any of my questions. Was truthful & honest, even if it was bad news. Showed me exactly what was going on & what my units issue was."
morgan H. kiefer, oklahoma August 09, 2022 "Very informative, sent 4 people to do my work in a timely manner."
thomas T. tulsa, oklahoma August 05, 2022 "Technician came out as soon as he could. He did a good job diagnosing the problem."
pam W. broken arrow, oklahoma August 04, 2022 "Waited several days in the heat, but got a professional installation"
miller M. tulsa, oklahoma August 04, 2022 "Quality Service and Product. Competent and Friendly Service Personnel and Sales Staff."
nichole D. tulsa, oklahoma July 30, 2022 "I had a brand new HVAC system installed on 7/15/2022 and compressor on outside unit broke on 7/22/2022. We were without air conditioning for 5 days during a brutal record breaking heatwave."
george H. tulsa, oklahoma July 30, 2022 "Service expert was very helpful. Explained problem and options available to purchase newer unit"
arvil B. tulsa, oklahoma July 27, 2022 "Fast, friendly, through inspection. I never hardly give a 10 because their is always room for improvement, no matter how wonderful the service was."
carolyn H. tulsa, oklahoma July 20, 2022 "Will and John were professional. Kept in contact regarding parts status and arrival time. Also answered any questions I had."
richard L. tulsa, oklahoma July 20, 2022 "Came out on a holiday weekend, after regular work hours, to fix our problem."
brad H. beggs, oklahoma July 20, 2022 "Tech called before he got here, he was clean and was very professional. He also explained everything to me in regards to my HVAC. Very pleast to chat with. I am requesting him next ti.e you co.w out"
carl H. tulsa, oklahoma July 17, 2022 "Your technican ...Will...was very good at explaining the situation with my AC unit.."
ashli M. tulsa, oklahoma July 16, 2022 "Will's been very polite and professional. The response time has been good."
ken E. tulsa, oklahoma July 13, 2022 "Came to my house for a service call at 1 AM, fixed the problem and explained all my options."
mizlal K. broken arrow, oklahoma July 08, 2022 "the only problem is been charged for 2 filters $40 usually is free"
dale G. broken arrow, oklahoma July 07, 2022 "Service persons were professional and personable. Could not have been better."
carol P. broken arrow, oklahoma July 02, 2022 "On time Polite Friendly Worked efficiently Found problem and took care of it"
gary B. tulsa, oklahoma July 01, 2022 "Charged $67. Just to flip the breaker switch & didn't check anything out!!!"
carolyn H. tulsa, oklahoma June 27, 2022 "Jason and Rusty were efficient ,friendly, had my air back on quickly. Much needed since the heat index was triple digits."
jean C. tulsa, oklahoma June 27, 2022 "Prompt, diligent in making repairs and very pleasant and professional"
jeremy L. collinsville, oklahoma June 19, 2022 "You guys show up first because we have a maintenance agreement. Technicians are knowledgeable and quick."
carol R. tulsa, oklahoma June 17, 2022 "Showed up when they said. Didn't try to sell me something I didn't need. Very friendly and helpful."
christy M. tulsa, oklahoma June 14, 2022 "SAM AND DEANDEA WERE BOTH VERY CORDIAL, WORD TOGETHER WELL & WERE VERY EFFICIENT IN ALL THEY DID. THEY CLEANED UP THE AREAS WORKED IN AND SPENT TIME WITH ME TELLING ME HOW TO USE THE NEW THERMOSTAT ON MY HALL WALL. THEY ANSWERED ALL MY QUESTIONS. I WOULD GIVE THEN AN A++++ RATING AND RECOMMEND JACK NELSON AND BOTH OF THESE TECHNITIANS HIGHLY!!!!!!!!!!!!!!!!!!!"
l T. tulsa, oklahoma June 11, 2022 "Overall, I felt cheated on pricing and didnt feel that way until after the appointment. Pretty much the cost of a mortgage payment and felt a little bent over, if you know what I mean. Had my disposal replaced but still had to get an electrician out for it to operate. If not for an commercial electrician for a brother, I would have another bill calling someone else out OR I would be on my back doing it myself!! Wasnt aware of this when quoted. Also, on the parts the technician went and boughtalthough the disposal seems okay, the tech didnt even consider my wants in purchasing an overflow cover for my bathtub. He slapped in bright, shiny brass in an all satin nickel environment, no doubt to save a couple $$. It was put in before I even was aware he replaced it. Its the little things, ya know?"
donald D. owasso, oklahoma June 03, 2022 "I felt that the service that I received in checking out both of my air conditioning systems was excellent. The tech. did an excellent job of inspecting the units and in cleaning them. He also reviewed with me what he found."
linda S. broken arrow, oklahoma May 29, 2022 "Show up on time or notify if there is a problem. Courteous. Answer questions and explain things in laymen's terms."
dell H. broken arrow, oklahoma May 27, 2022 "Very personanbale Still waiting for technician to text me pictures he took while here that he said he would text to me."
rachel W. collinsville, oklahoma May 19, 2022 "tech worked after hours to get a/c back up and running"
ebony H. tulsa, oklahoma May 13, 2022 "Jason did a thorough check of our AC unit and was able to quickly diagnose the problem. Once he determined what the problem was, he took the time to explain everything and answer the MANY questions that I had regarding both short-term and long-term options for repair. Jason and Eric were upfront about the cost of repairs and never made me feel pressured to spend more than was needed. Not only did they work to get me the best price for today's repairs, but they also left me with some quotes and discount information for the additional repairs and services that I know we will need in the near future. I cannot say enough GREAT things about Jack Nelson Service Experts! JASON AND ERIC WERE WONDERFUL!! The great work that they did...and the kindness and compassion that they showed...have made us "Jack Nelson Service Experts customers" from now on!! THANK YOU!!"
dominic S. broken arrow, oklahoma May 09, 2022 "The plumber was good, but the scheduling process wasn't ideal. The annual maintenance was scheduled a few months early, and we didn't realize that until the plumber came out to do the work."
judy ron bradley B. broken arrow, oklahoma May 05, 2022 "Was a heavy rainy day and the guys stayed outside and when they came in they took their shoes off. Pleased with that."
charles F. tulsa, oklahoma April 30, 2022 "Thorough, performed all the required tests and took time to explain them. Very helpful."
barbara P. tulsa , oklahoma April 29, 2022 "Will & Eric were very professional and explained everything completely. Also displayed pleasant personalities."
david L. broken arrow, oklahoma April 28, 2022 "Jason was a prompt technician who also was very polite and efficient."
david K. tulsa, oklahoma April 21, 2022 "The technician stuck with a difficult problem and with perseverance got it solved."
dale H. tulsa, oklahoma April 21, 2022 "Technician was very helpful. Explained as he went along on things for which I should watch."
beth M. owasso, oklahoma April 21, 2022 "Our tech was great! But we did not appreciate having a salesperson come over uninvited to give a spiel on some $3k plus piece of equipment that we had expressed zero interest in. My husband was in the middle of working from home and did not have time for this. How about a brochure for your new services? Please dont bring someone else uninvited just to try to sell us something we dont want or need. What a turnoff!!"
lincon S. broken arrow, oklahoma April 14, 2022 "The service was fine. It is the unit and warranty we are extremely unhappy with."
james G. tulsa, oklahoma April 13, 2022 "work was done quickly and efficiently. The Jack Nelson personnel were a pleasure to meet and discuss my equipment."
norman H. kiefer, oklahoma April 08, 2022 "The A/C man did a very thorough job and was very courteous. Explained all that he did"
jack C. tulsa, oklahoma April 07, 2022 "Knowledgeable and polite service men, Rusty and Matt. They wore shoe covers when entering house."
gilbert D. bixby, oklahoma April 05, 2022 "BOTH ERIC AND JACOB WERE VERY THOUROUGH AND EXPLAINED EVERYTHING IN AN UNDERSTANDABLE MANNER. GREAT JOB MEN!"
dr calhoun C. broken arrow, oklahoma April 03, 2022 "Matthew did an effective and efficient job of checking all my air conditioners and answered all my questions. And Rusty brought me up to date on various alternates for down the line."
andy H. broken arrow, oklahoma April 03, 2022 "Did a good job cleaning my units. Told us about light bulb that needed to be replaced."
kathleen R. sand springs, oklahoma April 02, 2022 "Pleasant, courteous, took time to listen and answer questions."
ruth C. tulsa, oklahoma March 31, 2022 "Both gentlemen were very nice & upfront with giving me their findings."
becky B. tulsa, oklahoma March 29, 2022 "Jason was courteous and excellent at explaining during the whole tuneup"
cassandra T. tulsa, oklahoma March 28, 2022 "Daniel was friendly and professional. He did an excellent and very thorough job inspecting and servicing my air conditioning unit."
jack B. broken arrow, oklahoma March 27, 2022 "They were friendly and did their work like professionals, which they are."
joyce W. tulsa, oklahoma March 25, 2022 "They did a great job. The only thing I would think would help is to have the guys let the customers know what they doing. When they are troubleshooting."
david M. owasso, oklahoma March 18, 2022 "Did his job, explained what he did. Only thing is...stop upselling me on these visits. Just service the units and let it go."
william B. tulsa, oklahoma March 18, 2022 "In a out! Super fast! They forgot to turn our water back on but we got some after hours help. Thanks Rusty!"
peggy M. tulsa, oklahoma March 15, 2022 "The technician was very prompt In getting to my house and finding the problem and fixing it. The rep who was with him was very helpful in discussing future plans"
charles H. mounds, oklahoma March 03, 2022 "Daniel and Jake were very friendly and professional. They made sure my unit was totally serviced and running efficiently before leaving my home."
allan A. tulsa, oklahoma February 27, 2022 "I prefer to have the service technician only for a house visit, I have been a homeowner for 47 years and I don't need someone tagging along to tell me all the things that can possibly go wrong with my home equipment."
robert M. sapulpa, oklahoma February 24, 2022 "Lee went out of his way and went above & beyond to make sure that our install was completed on time! Very Pleased!!"
ms young Y. broken arrow, oklahoma February 18, 2022 "They were on time and were respectful to my home."
ed M. tulsa, oklahoma February 13, 2022 "I did not get a copy of the service report (inspection) via email as I had expected???"
david J. broken arrow, oklahoma February 13, 2022 "The tech was good, BUT , the OTHER guy , the sales person was not what I was in the mood for, he actually suggested I should think about a new unit. This unit being ten years old, he stated I should cross my fingers that it will continue to work, I think thats kind of Bull Crap !!!"
norma R. sand springs, oklahoma February 10, 2022 "He was prompt, polite and found the problem in a few min."
nancy K. tulsa, oklahoma February 10, 2022 "Very knowledgeable about plumbing issue that I had. Very profesional"
margaret P. tulsa, oklahoma February 10, 2022 "Matt seemed to know what he was doing and explained to me"
maria Y. tulsa, oklahoma February 05, 2022 "I had to call after they were 30 mins late to find out status of getting to my scheduled appt...then 20 mins later I had to call and try to guide them....they could not follow directions well. Finally got here...stayed about 15 mins and left....i know all services were not chked out....I had to ask him to please chk my thermostat which I've been having problems with....he looked at it quickly. They were in a big hurry to leave."
lawrence S. tulsa, oklahoma January 24, 2022 "Called ahead of time, arrived on time, did analysis, temporarily fixed problem and then came back on Monday with more permanent solution."
jamie R. tulsa, oklahoma January 22, 2022 "Courtesy, efficiency and effective (Matt fixed the problem with a minimum of hassle or confusing discussion )."
lauretta P. riviera beach, florida January 22, 2022 "The techs were very professional and knowledgeable about product"
baunbach B. tulsa, oklahoma January 03, 2022 "They did NOT fix problem and left my kids here with no heat for 2 days"
jerry S. broken arrow, oklahoma December 19, 2021 "Very knowledgeable, efficient, and friendly technicians Alex and Rusty."
lee C. tulsa, oklahoma December 16, 2021 "Jack Nelson staff always arrive on time. They are very good at explaining how to utilize the HVAC system to maximize comfort, while minimizing costs. I have been a Jack Nelson client for 15 years, scheduling maintenance checks are easy. Anytime there has been an issue, 24/7 the response is a tech arriving in a timely manner. Anytime an appointment has to be changed on my part, no problem. If there's a delay on their part, I'm notified promptly. I have recommended Jack Nelson's Advantage Program to a number of people. I hope some of them at least contacted you for information."
patricia H. coweta, oklahoma December 12, 2021 "Jack Nelson contacted us for our fall inspection, which was prepaid, Jason was great. He checked out the system, replaced the filter and with Erics support, saw to it that wed be good for the winter."
marshall M. tulsa, oklahoma December 12, 2021 "My heat quit working on Saturday, just 3 days after toon up. Timing seemed suspicious, so had my brother a retired maintenance manager look. 1 wire was screwed in making contact on mostly on just insulation. He fixed that for me. I never want you in my home again."
richard H. broken arrow, oklahoma December 12, 2021 "Over the years you have provided me with excellent service and I am confident that you will continue to do so."
doris R. tulsa, oklahoma December 11, 2021 "Service, on time, professional, not high pressure for repairs, interested in least expensive solution to my problem."
charlotte C. jenks, oklahoma December 10, 2021 "The response to my problem was very fast. I was very pleased"
melanie R. tulsa, oklahoma December 10, 2021 "Jason called ahead of time to let me know he was on his way. Very professional and polite."
david K. tulsa, oklahoma December 02, 2021 "Good and prompt service with a understandable explanation of the work that was done."
desiree H. glenpool, oklahoma December 02, 2021 "I received thorough evaluation and prompt, competent service"
joseph R. tulsa, oklahoma December 02, 2021 "These fellows were amazing. They worked through the colder and rainy weather even, and nothing stopped them from being gracious, hardworking, and skillful."
jack H. tulsa, oklahoma December 02, 2021 "Jack Nelson sent a technician immediately after our call. Will was professional and easy for us to work with. He solved our problem."
sandy B. tulsa, oklahoma November 22, 2021 "They were both very polite and courteous. The questions I asked were answered so that I could not only understand the terminology but since I have trouble hearing he spoke up quite nicely. I was very happy with the service call."
shelly B. broken arrow, oklahoma November 21, 2021 "Alex and Steven were very professional, detailed, and took time to explain additional services without being pushy."
steve J. owasso, oklahoma November 19, 2021 "on time got right to work was informative clean and neat great job"
brent L. tulsa, oklahoma November 15, 2021 "The technicians were efficient, thorough, considerate and friendly. And they arrived on time."
jennifer N. tulsa, oklahoma November 14, 2021 "Because Alex the service tech was very professional , explained things in detail, worked in a timely manner, and was very respectful!! He deserves a reward and he is definitely a keeper!!"
helen T. tulsa, oklahoma November 13, 2021 "They did not have to do much to do since I already had put new batteries in the thermostat and charged $66. Should have waited until Saturday when they came to check over my furnace for the year."
dana W. sand springs, oklahoma November 12, 2021 "we especially like the same technician coming each time, he knows our systems and is very knowledgeable."
trina B. tulsa, oklahoma November 12, 2021 "Our need was immediately responded too. Our need was assessed and a team dispatched following. You had the equipment installed and staff worked over their usual time to install our equipment the same day! We were so fateful, especially, since we had out of town guest staying with us and having hot water restored that day made their stay much more pleasant. Additionally it saves us damage to our property to have this quick response.everyone was polite and efficient! Thank you!"
marty rental B. tulsa, oklahoma November 11, 2021 "I always receive the service I requested . The technicians are always knowledgeable and courteous ."
cynthia G. sperry, oklahoma November 11, 2021 "Alex did a great job, he was very professional and thorough."
janet C. broken arrow, oklahoma November 07, 2021 "Ive been using your company for at least 20 years and have consistently had good service. Technicians are always prompt and courteous."
leon W. broken arrow, oklahoma November 06, 2021 "New but knowledgeable and profession service rep with assistant"
donald D. owasso, oklahoma November 05, 2021 "Your tech. was very knowledgeable in servicing my heating units and took the time to explain everything too me."
jean D. tulsa, oklahoma November 04, 2021 "Alex and Steve were very pleasant as well as professional."
greg B. tulsa, oklahoma November 04, 2021 "The service was excellent, he was on time, diagnosed quickly and got the part installed the same day."
denise D. collinsville, oklahoma November 03, 2021 "Matt A. Was very professional, friendly and thorough."
sarah H. tulsa, oklahoma November 01, 2021 "I have kept an HVAC maintenance membership for a few years now. I have discussed my aging system with many technicians over the seasons and every one has thoughtful recommendations. I genuinely feel like I'm in good hands."
karilyn K. tulsa, oklahoma October 31, 2021 "Technician seemed thorough and knowledgeable and was very polite and considerate"
susan H. sand springs, oklahoma October 30, 2021 "Alex and Eric were very professional and serviced our unit quickly and efficiently."
kenny G. bixby, oklahoma October 26, 2021 "Alex was very professional, explained things in detail and just did a great job"
lyle D. tulsa, oklahoma October 24, 2021 "Seemed knowledgeable and knew their business. Explained the options I had regarding replacing present equipment. Wore masks but disappointed that they hadn't had virus shots."
carolyn B. broken arrow, oklahoma October 23, 2021 "They came earlier than my scheduled appointment. They had a cancellation and I was happy to get the earlier timeframe. They went about their work with minimal interruption in my day. I asked a few questions. My questions were answered. I believe I received the best preventive maintenance for my furnace. I now have peace of mind about the coming winter and the performance of my heating unit. Tech represented your company well."
dorothy M. jenks, oklahoma October 22, 2021 "cannot give a 10 because I don't know if he did a good job or not."
joe H. broken arrow, oklahoma October 21, 2021 "Never got my receipt for payment.....was not attached to email sent to us. Since we were paying for future services......need that receipt."
dr calhoun C. broken arrow, oklahoma October 16, 2021 "Jason came on time, worked quietly and diligently, and finished in a timely manner. He was courteous and respectful."
zalia M. tulsa, oklahoma October 16, 2021 "I was very satisfied with the service which I asked for, however I did not ask for a salesman to accompany him"
james F. tulsa, oklahoma October 16, 2021 "very professionally, good listeners, helpful feedback, recommendations and patient."
billy W. coweta, oklahoma October 12, 2021 "The personnel was very respectful of property. They were willing to answer any questions asked of them. Cameron, Jeremy, DeAndre are very hard workers they stayed busy and finished the job and done a thorough job."
diane F. tulsa, oklahoma October 05, 2021 "the technician was very thorough and took the necessary time"
jack H. tulsa, oklahoma October 01, 2021 "Eric and Alex thorough in checking our Lennox system. They were professional as well as pleasant in telling us what they were doing and answering our questions."
desiree H. glenpool, oklahoma September 30, 2021 "The tech was able to explain what he was doing clearly and was very professional."
constance R. broken arrow, oklahoma September 25, 2021 "Mathew Hudson was here initially 2 months ago when our condenser died. He was courteous and professional and supplied us with your salesman and options. Again when I called this time, he was on call. He immediately understood the situation and fixed the issue...again, courteous and professional. However, when I called for assistance, the off hours operator was hard to understand due to her heavy accent. I have hearing aids and it was difficult to understand her."
melvin G. tulsa, oklahoma September 24, 2021 "On time, pleasant, explained what might be become a problem."
timothy R. tulsa, oklahoma September 23, 2021 "I was told by three other companies duct work needed replacing. 5kish. I called Jack Nelson for one last opinion and was told some minor repair might solve problem. And it did."
mike T. broken arrow, oklahoma September 22, 2021 "You got the AC back working quickly same day as my call in to get an appointment. We were selling the home and found the AC stopped working Friday afternoon and the walk through inspection was going to be held within 24-36 hours later. Your service tech was able to show up that night and find the issue was a condensation tube clogged. The unit was brand new installed in Jan 2021 by your company. There was no charge as it was still under warranty"
betty P. tulsa, oklahoma September 22, 2021 "They called when on their way...arriving at appt time. Had patience with my questions and explained what they were doing if taking a break.."
lisa H. catoosa, oklahoma September 17, 2021 "Jason has serviced our system before and he is always nice friendlyand very helpful."
cathy M. tulsa, oklahoma September 08, 2021 "Jason and Eric were professional and efficient. They diagnosed and fixed the problem right away."
virginia S. tulsa, oklahoma September 04, 2021 "Jack Nelson provided super service during an extremely hot and miserable June. There were issues with old and new equipment and the technicians continued to investigate until they solved the problem. The maintenance plan proved invaluable."
mohammad A. bixby, oklahoma August 26, 2021 "Fixed the primary issue with the a/c unit, however, did not appreciate the up-sell to gain additional business and suggesting the entire unit will need to be replaced"
andrea C. sperry, oklahoma August 16, 2021 "Matt was awesome. He figured out my Minisplit issues with ease and was able to install a surge protector on the unit."
joyce W. tulsa, oklahoma August 12, 2021 "Jason was very professional and courteous. Explained what he was doing. Very nice young man"
lester c. ok - wagoner, oklahoma August 09, 2021 "Friendly, expert technicians Jeremy, Cameron, Deandre, Scott"
dale G. broken arrow, oklahoma August 08, 2021 "Tech was very knowledgeable & personable. Has the ability to communicate with me in a way about my HVAC problems that is understandable!"
joyce S. broken arrow, oklahoma August 03, 2021 "Micah was very professional. He called before the appt., showed up on time, and completed the work fairly quickly.. Micah even stopped to repair some minor damage left behind by a previous technician. I really appreciated that. Micah was great!"
brian G. tulsa, oklahoma July 31, 2021 "The technicians did a very thorough check. Very professional."